THE FARMERS ARMS
Our Privacy Policy.
1. Introduction
Welcome to The Farmers Arms website. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our website for table bookings, menu viewing, contact information, and web chat services.
2. Information We Collect
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Personal Information: When you make a table booking or use the web chat feature, we may collect personal information, such as your name, email address, phone number, and any other details necessary to provide you with the requested services.
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Booking Information: We collect information related to your table booking, including date, time, number of guests, and any special preferences.
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Usage Data: Our website may collect certain information about how you interact with it, such as IP address, browser type, operating system, referring URLs, access times, and pages viewed. This data is used to improve our website's functionality and user experience.
3. How We Use Your Information
We use the collected information to:
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Process and manage your table bookings effectively.
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Provide customer support through the web chat feature.
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Send you important communications regarding your bookings, menus, or any changes in our services.
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Monitor and analyze website usage to improve our offerings and tailor our services to better suit your preferences.
4. Web Chat Service
Our web chat service enables real-time communication between you and our team. Please be aware of the following:
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Any information shared via web chat may be recorded and stored for quality assurance and training purposes.
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We will not ask for sensitive personal information, such as credit card details, through web chat. Please refrain from sharing such information through this service.
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Use the web chat responsibly and refrain from sharing any offensive or harmful content.
5. Cookies and Similar Technologies
We use cookies and similar technologies on our website to enhance user experience and collect usage data. Cookies may store certain preferences or information to improve your interactions with our website. By using our website, you consent to the use of cookies as described in our Cookie Policy.
7. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@farmersarmsllanybri.co.uk or via telephone.